Watch the Kitchen Design Week webinar series on demand and gain expert strategies to strengthen customer relationships, increase sales, and grow your design center, independent business, or showroom.
On Demand
Watch the Kitchen Design Week webinar series on demand and gain expert strategies to strengthen customer relationships, increase sales, and grow your design center, independent business, or showroom.
Kitchen Design Week addresses the real challenges kitchen and bath professionals face in today’s competitive market.
Dealer Development Specialist
Marcos Gaubert
Special Projects Manager
CEO
Kitchen Design Week webinars deliver real insights to help you overcome client hesitation, strengthen partnerships, and land more design projects.
Clients hesitate on bold designs without assurance of trend longevity.
Clients are cautious about bold design choices unless they’re confident in the lasting appeal of the trend. Learn how to communicate the long-term benefits of your designs and land the project.
More likely to hit sales goals with relationships.
Sales professionals who focus on relationships outperform the rest. Build connections that matter and watch your design center’s sales grow.
Of contractors and owners agree that increased collaboration reduces risk.
Effective collaboration is crucial in the design industry. Strong relationships between designers, builders, architects, and tradespeople ensure smoother project execution, fewer delays, and higher client satisfaction.
Through continuous improvement and product development, we rethink traditional design concepts by engaging with emerging trends and embracing changes that push the boundaries of creativity.
However, we know that change can feel uncomfortable – especially for homeowners. That’s why we focus on empowering designers with strategies to not only sell innovative design changes but turn hesitation into opportunity, building trust and excitement around what’s possible.
In today’s competitive market, success isn’t just about selling – it’s about building relationships that last. This session dives into the art of relational sales, showing kitchen designers how to move beyond transactional interactions and create meaningful connections with clients. Learn how to turn initial consultations into opportunities for trust-building, collaboration, and long-term loyalty.
Collaboration between every tradesperson involved in a project – designers, builders, architects, and installers – is key to delivering high-quality results, minimizing miscommunication, and ensuring a smooth process. Learn from over 15 years of hands-on experience in architecture, design, and project management about what makes these partnerships successful – and where they often break down.
Gain actionable strategies to improve communication, align expectations, and streamline workflows for better project outcomes and stronger client satisfaction.
What was your most memorable customer service experience? Likely, it was a purchase that checked all the boxes: exceptional service, thoughtful touches, and a feeling of true value. In this session, we’ll explore how to create a service experience that exceeds expectations, leaving customers feeling understood, appreciated, and confident in their decisions.
Stan Pauls is able to offer design centers a unique perspective as CEO of a locally owned business. In a time when many design centers have been absorbed by larger corporations and directed by distant boards, we remain dedicated to the personal connections and values that set us apart. Being family-oriented and locally owned empowers Decor to fully embrace our mission, prioritize philanthropy, and strike a meaningful balance between growth, community impact, and supporting our partners.
Thank you for your interest in becoming a part of the Decor Academy community.
Thank you for your interest in becoming a part of the Decor Academy community.
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